Sony Offers Compensation After Global PlayStation Network Outage
Tokyo, Japan – Sony announced on Sunday that all PlayStation Plus members would receive an additional five days of service. This offer follows a global outage. The outage disrupted the PlayStation Network (PSN) for approximately 18 hours.
The outage happened on Friday and Saturday. It prevented users from signing in, playing online games, or accessing the online store. Sony restored PSN services by Saturday evening.
Cause of Outage Unknown
Sony apologized for the inconvenience and thanked the community for their patience in a post on X. However, the company did not specify the cause of the outage.
Widespread Impact
According to (link unavailable), the outage affected approximately 7,939 users in the US. It also affected 7,336 users in the UK on Saturday afternoon.
Compensation for Affected Users
As a gesture of goodwill, Sony is providing all PlayStation Plus members with an additional five days of service.
Past Outages
Sony has experienced more severe outages in the past. These include a 2014 cyberattack. This attack forced the PSN offline for several days during the holiday season. A 2011 breach compromised the personal data of nearly 77 million users, leading to a month-long shutdown and regulatory investigation.
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