Xiaomi Accelerates Service Expansion in India: 15 New Centres by Q1 2026
Xiaomi strengthens its after-sales network rapidly. The company plans to open new service centres in 15 cities. This expansion targets completion in the first quarter of 2026. It builds on the successful rollout from 2025. Xiaomi aims for a total of 100 centres nationwide. Customers now gain faster, more specialised support.
The rollout started strongly. Xiaomi opened the first two centres in Ludhiana and Indore on January 29. Then, Visakhapatnam, Surat, and Lucknow followed on January 30. The remaining centres will open in phases. This step-by-step approach covers more regions effectively. Consequently, nationwide access improves significantly.
These new centres stand out from regular points. They deliver quicker repairs. Dedicated technical staff handle complex issues. Product interaction zones let customers explore devices. Paperless processes speed up everything. Moreover, weekly community events draw crowds. Xiaomi Days happen every Wednesday. They create engaging experiences for visitors.
Xiaomi adds thoughtful benefits. Women customers receive a 30-day service discount. Defence personnel and persons with disabilities enjoy lifetime waivers on charges. Limited-time offers include up to 50% off select spare parts. Free screen protectors come with certain devices. These perks show customer-first thinking.
Performance data impresses already. In 2025, the first 10 centres repaired 95% of devices within 24 hours. Repeat visits stayed below 1%. Customer escalations remained under 0.5%. Over 5,000 people benefited from Wednesday Service Days. They got free out-of-warranty repairs and health check-ups.
Premium Service Centres set high standards. They guarantee priority repairs in 24 hours. Trained technicians ensure quality. Spare parts stay readily available. Strict checks maintain standards. If repairs exceed two hours, customers receive standby devices.
Xiaomi commits to better service nationwide. The expansion boosts trust. It addresses growing demand effectively. Customers in new cities gain quicker support. In short, Xiaomi turns after-sales into a real strength. The brand grows stronger in India step by step.
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